Customer Reviews
We pride ourselves in customer service and satisfaction. Take a look at some of the reviews from our past sales and hires.
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We purchased our Rapido V55 from Harbour Creek and they have been a pleasure to deal with from our first visit until handover and beyond. I have no hesitation in recommending them. Without exception everyone we have dealt with has been very friendly, professional and responsive. Lee was our sales contact and he was always helpful and proactive throughout the buying process. Paul, the owner, carried out the handover expertly taking time to demonstrate everything in detail. We are delighted with our new campervan.
We have been impressed with Harbour Creek and yoursales team, we appreciate the great service and how well the Knaus was presented at collection which you enabled earlier than agreed for our convenience. Many Thanks.
Initially dealt with Paul and found him very helpful and courteous with the initial viewing of the vehicle we were looking at.On the day of collection Paul did the hand over explaining everything in full detail reassuring us if anything was not understood at the time not to hesitate contacting him. We have had phone calls from Paul enquiring that everything was okay.Have found the whole experience very pleasant and the company very professional
Went to see a Westfalia campervan at Harbour Creek Motorhomes. Was given a tour of the van and all the information we needed, with no pressure to buy. Decided to go ahead and also had a few extras fitted - nothing was too much trouble. Handover was slick and very comprehensive. Even had a follow-up call from Lee to check everything was Ok. Excellent service from start to finish, would highly recommend.
Harbour Creek fixed the element blown on our Thule heater. This involve removing the entire boiler unit out from under the seat of the van to replace the heat exchanger unit. They also removed and resealed a leaking roof vent.
When we picked it up, you'd have never known they had taken the interior apart. Everything was back in place, clean and tidy.
And we can testify that after a wet and cold week in the north east that the heating works as expected, and we didn't have to mop up rainwater. Jim's team also dealt with claim with the warranty company.
Very impressed and highly recommend this company.
Fantastic experience and personal service.
We are absolutely over the moon with our camper van purchase from Harbour Creek. From start to finish, the experience was brilliant. Lee was friendly, honest, and incredibly helpful, making the whole process feel relaxed and enjoyable. The van itself is even better than we expected. We are genuinely excited for all the adventures ahead, and we couldn’t be happier with the hand over and after sales service so far. Thanks, everyone at Harbour Creek— you’ve made this a fantastic experience.
From the first viewing to driving away our Campervan, Harbour Creek made the process very easy. The communication and handover were first class. This is our first van and with all the help we have had I’m sure our forthcoming adventures will be a success.
Thanks Colin, we all wish you the very best. Being your first campervan, please remember any questions or anything that you are stuck on, we are only a phone call away.
Thank you Lee and Paul we had a great experience throughout the buying process and we are delighted with the outcome. A great team effort at Harbour Creek. We just need some decent weather to start our adventures!!!
From when we first met Paul at the Motorhome Show to us driving off in our new van, we can't fault the service and attention to detail we have received from everyone at Harbour Creek. We appreciate the very thorough handover with our never ending questions. Thank you all very much. We are looking forward to our first adventure
A thoroughly professional service from Harbour Creek, and Lee in particular, throughout the viewing and buying process. Exceedingly helpful and patient with an extremely thorough handover. Absolutely delighted with my Jules Verne and would not hesitate to recommend Harbour Creek

