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I want to say thank you for your very comprehensive and well-paced handover of our Kepler One yesterday, and particularly for your patience in answering my many questions at all stages of our purchase. We had a good journey back and I'm now starting the fun process of 'moving in' and getting used to driving the van. We absolutely love it.
You and your team have made the whole process of purchasing the vehicle an enjoyable experience for first-timers like us and it's very reassuring to know that we can rely on helpful and friendly service from Harbour Creek as and when we need it. I've sometimes tried to remove dealers decals from my cars in the past but 'Harbour Creek' is one I'll be very glad to display and talk about. I'm quite certain the van will attract attention on our travels and it's only fair you get credit for it, as it were.
Many thanks once again.
Just want to thank the whole team at Harbour Creek. We bought a Dreamer 55 UP and added a few extras and the whole experience was a dream! There was no pressure just good advice on what we may and may not want. The handover was smooth with Paul explaining everything and answered all our questions clearly. This family run business really do care about customer service and while they are not local to us we will definitely be going back for the service, a world apart from the box shifters out there. Highly recommended!
Thanks Alan, we very much appreciate our customers feedback and wish yourself and your family many happy holidays and days away in your Dreamer.
It has been a year since we bought our Carthago from Paul and I agree with all the comments about how good he is at explaining all the elements of a motorhome , even to novices like us. The van is terrific and we love it - but we never felt under any pressure to buy it.
We have had a few niggles with the van nonetheless, as is common with Motorhomes and have been very well supported by Andy and Paul. Paul talked us through a toilet emergency (!) while we were miles away and just recently we had the van in to try to get some snags fixed under warranty . They have had a good go at them and sorted quite a few, while others depend on parts from Europe which are problematic atm, but they are working through them patiently.
Paul is very knowledgeable and doesn't just sell vans he doesn't understand - His advice is good and always helpful.
With such a big purchase there is always a worry you are making a mistake - buying from Harbour Creek has been reassuring.
The team at Harbour Creek are extremely professional there knowledge on the vehicles is second to none.
I would not hesitate to recommend them they have a no ruch attitude inspires confidence in them.
There after sales and product knowledge is amazing honestly if you are thinking of purchasing a motorhome campervan then there the people to go to. A specia thank tou to Paul, Colin,Amber, Andy and Jo, thank you all so very much for your expertise and patience. Thank you all so much you are amazing.
Just picked up our 2016 IH RL today 210 mile drive home like driving a new van superb job done by all at Harbour Creek and a really happy crowd pleasure to do business with this company.
We purchased our Mercedes Jules Verne campervan when it was difficult for us to travel from Scotland to Harbour Creek due to Covid restrictions. Paul & Kyle gave us all the information we needed via Skype and it was transported to us. We had a few little problems getting to know the van and once again Paul & Kyle talked us through via Skype. We are delighted with our purchase and have had several adventures in it since. Friends have commented that it was a significant purchase to make long distance without meeting the salesman. However we had every confidence in Paul & Kyle and our trust has proven to be well placed. We hope to meet them in person when we take our campervan on an adventure to Harbour Creek!
Very friendly poeple very helpful and Motorhome is great
I thank Paul and Andy for the professional, knowledgeable and friendly service provided when we purchase our Swift motorhome - the whole process was enjoyable and hassle free.
I would recommend Harbour Creek to anyone looking to buy a used motorhome.
We purchased our new Kepler earlier this year from Harbour Creek. On arrival we were greeted by Kyle who was so pleasant, helpful and easy to deal with.He was very knowledgeable and explained in great detail everything we needed to know. We previously visited another Westfalia dealer where the atmosphere was sales driven and where we felt somewhat uncertain.However Harbour Creek reminded us of our own family business at home always friendly. As coffee was being brewed, I said to my wife, “we have come to the right place”, in that we were under no pressure and afforded the time only a small caring business provide. Harbour Creek provided a fair trade in for our Motorhome and we struck a deal fair to all. Fortunately our Kepler arrived and we were able to collect it just before lockdown in March 2020. We absolutely recommend Harbour Creek and their sales team who made a significant transaction smooth. Needless to say we love our Kepler! Peter and Frances
Dear Peter & Frances, Thank you for your review, we always appreciate feedback especially when so positive 🙂 We hope that you will now get many more chances to use your Kepler coming into the new year, please do drop in for a coffee if you are ever passing.
Purchased a secondhand camper beginning July from Harbour Creek unfortunately after a couple of weeks the engine management light came on and speedo stopped working. We contacted Harbour they recommended the garage they use who does all of the vans MOT's. We arranged for Green Flag to take us to garage Lillywhites in Emsworth every thing was dealt with promptly, both garage and Kyle at Harbour Creek kept us informed of progress at all times with van, we now have our camper back fit and well Thank You.