Customer Reviews
We pride ourselves in customer service and satisfaction. Take a look at some of the reviews from our past sales and hires.
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We would like to thank you for your kindness, the excellent service and wonderful communications that you have given to us.
We are extremely pleased with the new Dreamer 55 Select. It is all that you told us and more. We are now looking forward to continuing our camper van adventures.
Sandra and Vic Morris
We first met Lee at the NEC in October 2023. He demonstrated the Dreamer Campervan to us, and we were totally smitten! We placed our order last summer as soon as Dreamer announced their new models, and then waited patiently and with great anticipation for its arrival at Harbour Creek. We picked it up last Friday, and are absolutely delighted with our purchase. All the staff at Harbour Creek worked hard to make the process as smooth as possible for us. On the day of collection Lee, Paul, Jim and Jay were simply wonderful. Lee devoted many hours to us to ensure that every aspect of the Campervan had been covered. This is a family run firm, where customer service and attention to detail are a high priority. We would have no hesitation in recommending them to anyone. Thank you so much for helping us to make our “Dreamer” come true.
The service and experience from Harbour creek motorhomes was perfect thanks to the team total trouble free purchase from start to finish all accessories fitted as required I can only recommend them to anyone wanting to purchase a Motorhome based on my experience only place to go well done team.
Harbour Creek Ltd is a standout dealership. Paul and Lee took the time to understand our needs, exploring our current VW Bilbo van's usage and our reasons for considering a larger vehicle. We looked at the van we travelled to see, and they demonstrated why it wasn't suitable while introducing a more suitable alternative.The purchasing process was smooth and professional. The handover was thorough, with patient explanations and a well-prepared van. The additional features we requested, such as the solar panel and tow bar, were fitted expertly.Their customer service has been exceptional. They kept us informed throughout the Meta Track ownership change without any need for follow-ups.Highly recommended. 👍
It’s been great dealing with Paul, Lee and the whole team at Harbour Creek, and we are so grateful for their help and advice throughout the process of downsizing from our large Dethleffs MH to a lovely, low mileage pre owned Rapido V68. Nothing has been too much trouble and they’ve been quick to respond to our questions, even the daft ones! Have to say Lee’s very thorough handover session was excellent - nothing was rushed and every question patiently answered. Best of all, we are thrilled with our new van and feel very confident that at last we have found a really professional and knowledgeable dealer who will be there for us in future. The older you get, the more important that is!
Excellent service, friendly knowledgeable team. Superb handover of our new van. The whole experience was very reassuring that we were in good hands. Thanks to all at Harbour Creek.
Dear Harbour Creek Service team, with regard to our appointment on 15th January, we would like to especially thank Jim very much for his help on the day, advice given and in particular, his line-by-line explanation of the checks carried out, it was very helpful – thank you.
As I mentioned on the day, you are the third Rapido Dreamer dealer that we’ve visited for our habitation checks and you are by far the best.
I look forward to using your services in the future when required.
Thank you again.
Best wishes,
Paul M
Hi Paul, Thank you for your feedback, we very much appreciate this as we do try very hard to go above and beyond. We will let Jim and the rest of our team know.
Excellent service from Harbour Creek. Lee was always really helpful and responsive to any queries, and took great care to explain everything about the van on handover. Cannot fault the customer service. Thanks to everyone.
Please pass on my many thanks to all involved in the sales, installation, valet & handover - it was a very professional process and I was most pleased with the showroom condition the Campervan was presented + fuel economy (achieved 45mpg yesterday) is much improved on my previous VITO Tourer.
Thanks, so much for the smooth, professional and excellent service we received yesterday .
Both Dave and I felt you both looked after us so well. Sylvia appreciated the care and depth that Lee went to explaining the new van to us , and replacing the net curtains . No doubt we shall forget bits !
Of course the supply of scrumptious biscuits was very welcome as we had not had breakfast.
Last but not least poppy says a big thank you .
We never have any hesitation is recommending Harbour Creek and yourselves . No doubt we shall be popping in soon to get some bike holdings fitted!)