Customer Reviews

We pride ourselves in customer service and satisfaction.  Take a look at some of the reviews from our past sales and hires.

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Harbour Creek Motorhomes
Average rating:  
 23 reviews
by Mrs Joyce on Harbour Creek Motorhomes
Purchase experience
Motorhome Purchased: Kepler One

Self isolating in the Midlands and not prepared to travel Paul Johnson was extremely helpful and accommodating, arranging to transport the camper to us and then enduring numerous FaceTime calls to explain systems to camper van novices. Follow up communications have been very prompt and I would not hesitate to recommend Harbour Creek who definitely went above and beyond with their service in these difficult times.

Thank you Leslie, we are very pleased that we were able to assist you under such difficult circumstances. You are both delightful customers and we very much look forward to being able to support you for many years to come.

by Michelle Sutherland and Neil Thomson on Harbour Creek Motorhomes
Thank you!
Motorhome Purchased: Family Dreamer Family Van

Just to say thank you for the expert and patient service we had from the team at Harbour Creek Motorhomes. This was our first motorhome purchase and we couldn't have been happier with our experience. Worth the drive all the way down from Scotland. Many thanks, Michelle and Neil

by McGuinness on Harbour Creek Motorhomes
Excellent Service
Motorhome Purchased: IH 600RD/S4

Just thought we would drop you a line to say that having taken delivery of our new motorhome we are delighted with it. We have spent the weekend loading it and all we need now is a bit of spring like weather to be off in it.

The handover provided by Harbour Creek on Hayling Island was excellent. Paul was very helpful and informative. The van was all set up for inspection and Paul was very thorough with his explanations. Let's hope it all sank in! Thanks to the complete Harbour Creek & IH Motorhomes team.

by Deborah on Harbour Creek Motorhomes
Motorhome Purchased: Fleurette Baxter 60LG

Hi Paul,

I just wanted to say thanks again for everything. We love Maurice (named him already) and look forward to going on some adventures.

You and your dad helped us make the right choice and it was great dealing with you.

Have a great time at the exhibition and a good end to the year.

Best wishes, Deborah.

by Paul Benson on Harbour Creek Motorhomes
Motorhome Purchased: Westfalia Kepler Six

Highly recommend Harbour Creek for there no rush customer service. Paul was so professional you never feel rushed or pressured into a sale, unlike other places we visited. We purchased a VW Westfalia kepler six the hand over was relaxed ensuring everything about the Campervan was explained over a hot drink. There was never a time that we felt uncomfortable dealing with Paul and his team. He was amazing i can not recommend them highly enough the detail they go through regarding the campervan is second to none, if i could have given 10 stars then i would have. If your thinking about purchasing a Motorhome then go speak to Harbour Creek I promise you that you will never be disappointed.

by Mr & Mrs Roberts on Harbour Creek Motorhomes
A pleasure to deal with.
Motorhome Purchased: La Strada

When downsizing from our previous motorhome, we wanted to ensure that we were dealing with great people. Our previous dealer, had been great but they didn’t have the van we wanted. In the end we bought from Harbour Creek in Hayling Island and, I have to say, they were a pleasure to deal with.

They had a good choice of vans and their advice was excellent. Accessories were agreed upon and fitted and although there were small snags, these were easily rectified. The whole team were welcoming and friendly and emails were dealt with promptly. You can buy from them without any concerns.’

by Paul Halliday on Harbour Creek Motorhomes
After care
Motorhome Purchased: VW westfalia Kepler 6

Purchased a Campervan from Harbour creek not rushed was invited to browse at our leisure with a cup of tea and biscuits. The whole process felt so comfortable.
We had a lot of questions to ask and we always got full answers and demonstrations, the whole team at Harbour Creek were very patient with us. There was nothing they would not do to ensure you understood the full workings of the campervan. Most other places we visited before hand were rushed and just after a deposit. But we decided on Harbour creek as they were easy, and comfortable to deal with.
Paul was fantastic and so understanding as well as patient. Beth makes a great cuppa.
If you are looking to purchase a Campervan or motorhome then i could not recommend Paul and the team at Harbour Creek enough, give them a visit i promise you, you will not be disappointed.

by William & Josie Sunderland on Harbour Creek Motorhomes
A class meets Camper van
Motorhome Purchased: Dethleffs Evan 560B

Having just collected our motorhome from Harbour Creek nothing was to much trouble - from viewing to collecting an extremely pleasant experience - Matthew understood our requirements and having owned A class before the Evan was the perfect balance between motorhome and camper - To say it’s a tardis is an understatement - So thank you to all at Harbour Creek - we will continue our adventures !!

by Mike & Edwina on Harbour Creek Motorhomes
A Big Thank You
Motorhome Purchased: Westfalia Amundsen 540D

Dear Matt and the team at Harbour Creek.

A big big thank you to you and your team for the cooly organised purchase of our Westfalia camper. She braved the M25 and A1M and came out with flying colours. Currently in our driveway looking happy and comfortable - but I'm sure deep down she's raring to be off and take us on an adventure - we can't wait !!!!

Once again, many thanks

Best regards

Mike and Edwina

by Peter Greenwood on Harbour Creek Motorhomes
Very helpful and pleasant - excellent after sales service
Motorhome Purchased: Columbus 641

A truly excellent family business, no pressure and nothing is too much trouble.

We had a Hymer 654 to sell. It was a little too old for Paul to sell with warranty but he gave us a lot of advice. We were already committed to buy a Columbus 641 and he suggested an option for Harbour Creek to broker the van for us at no cost i.e. we get the full selling price. As we live in the North of England and imagined a possible number of trips to Halyling Isaland I thought I would try a private sale first. The Hymer sold very easily, twice as it turns out and the details are gory. So if Paul suggests a similar offer take him up as he said at the time there could be far less hassle in his option.

We also have experience of Harbour Creek after sales. Faultless. On our first holiday in the van the compreesor fridge failed to keep temperature correctly. The UKs technical centre for the fridge turned out to be Havant. Discussions with Paul and the fridge people led to a visit to Harbour Creek. Paul, a technician from the fridge company and Westfalia at the end of the phone fixed it after an hour or two. An alternative software setting in the controller means the fridge works correctly in all conditions be it sweltering southern Italy or the North of Scotland.

Now nearly two years out from buying our Columbus 641 my wife and I have absolutley no regrets. Whilst in Italy the flyscreen developed a fault. Talking to Harbour Creek they said Westfalia are very fair with accepting warranty claims. So we will have a new fly screen fiited under warranty next year. We are looking forward to an early spring holiday and seeing the people at Harbour Creek again.

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